jilipark app Privacy Policy

1. Information We Collect

When you register on jilipark app, we collect basic personal information including your full name, date of birth, email address, and mobile number. This information is required to create and verify your account, ensure you meet the minimum age requirement of 21 years, and comply with applicable Philippine regulations. We also collect your preferred payment method details — such as your GCash or Maya account reference — solely for the purpose of processing deposits and any applicable returns. No full card numbers or banking credentials are stored on our servers; payment processing is handled by our trusted payment partners.

During your use of the platform, we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session timestamps. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect gameplay data such as game session history, wager amounts, and win/loss records — this information is used for account management, responsible gaming monitoring, and regulatory compliance purposes. We do not use gameplay data to build advertising profiles or share it with marketing companies.

If you contact our support team, we retain records of that communication — including the content of messages and any attachments you send — so we can follow up effectively and maintain a consistent service history for your account. You are not required to provide any information beyond what is asked during registration and verification; however, withholding required information may limit your ability to use certain features of the platform, including deposits and withdrawals.

2. How We Use Your Information

The personal information you provide is used primarily to operate and maintain your jilipark app account, process your transactions in Philippine pesos, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, security alerts, and updates to our terms or policies — and to respond to any support requests you raise. These communications are service-related and are not optional; they are necessary for the safe and transparent operation of your account.

We use technical and gameplay data to monitor platform performance, investigate reported issues, and identify patterns that may indicate fraud, money laundering, or other prohibited activity. This monitoring is a legal and operational requirement for any licensed gaming platform operating in the Philippines, and it helps protect all players on the platform. Where our analysis identifies a potential concern, we may place a temporary hold on an account pending review — this is a protective measure, not a punitive one, and we will communicate with you promptly if it affects your account.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not build advertising profiles, sell your data to data brokers, or share your information with third-party marketers. Any use of your data beyond what is described in this policy will only occur with your explicit consent or where required by applicable Philippine law.

3. Sharing and Disclosure

jilipark app does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only in the limited circumstances described here. Our payment processing partners receive the minimum information necessary to complete your deposit transactions — typically a transaction reference and amount — and are contractually bound to use that data only for payment processing. They are not permitted to retain, use, or share your data for any other purpose.

We may share your information with regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so — for example, in response to a valid court order, a regulatory audit, or an investigation into suspected financial crime. In such cases, we will disclose only the information specifically requested and will notify you where we are legally permitted to do so. We may also share aggregated, anonymised data — which cannot be used to identify any individual — with analytics partners to help us understand platform usage trends and improve our services.

If jilipark app undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will notify affected players in advance and ensure that the receiving entity is bound by data protection obligations at least equivalent to those described in this policy. You will have the option to close your account if you do not wish your data to be transferred under those circumstances.

4. Data Security and Retention

We apply industry-standard security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission (TLS), access controls that limit which staff members can view personal data, and regular security reviews of our platform infrastructure. While no online system can guarantee absolute security, we take our responsibility to protect your data seriously and continuously review our practices to address emerging threats.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations — typically a minimum of five years following account closure, to satisfy anti-money laundering and record-keeping obligations. Once the retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention requirement and confirm the outcome to you in writing.

5. Your Rights

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). These rights include the right to be informed about how your data is used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate information, and the right to request erasure of data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will acknowledge your request within a reasonable timeframe and aim to resolve it within thirty days. Some requests — particularly erasure requests — may be subject to limitations where we are required by law to retain certain data. In those cases, we will explain clearly what data must be retained and why, and delete everything else that falls outside the mandatory retention scope.